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SV CERT History
A history of Symphony Village CERT can be found here.
EOC Tour
February 13, 2017, 3:00pm
A tour was conducted of the QAC Emergency Operations Center, the 911 Center, station 400 (Hanger where the EMTs/Paramedics hang out), and a peek at the new Animal Control Office as follows (this is in lieu of a CERT meeting in the Concert Hall on February 20).
Medevac Tour
April 3, 2017, 3:00pm
A Field Trip to the hanger of the Maryland State Police Medevac Helicopter was conducted. There was a presentation about the use of the Medevac by paramedic Sgt. Brian Francis of the Maryland State Police. Trooper 6 is one of the 7 Helicopter Sections of the Maryland State Police. Based at the Easton airport in Talbot County, Maryland’s eastern shore is the home of Trooper 6. It is located at 9385 Jet Lane in Easton, Md 21601. Trooper 6 primarily serves Queen Anne’s, Caroline, Talbot and Dorchester counties, but also serves those in Anne Arundel County as well. It’s just a quick flight across the bay! Its central location on the shore allows it to transport patients to both Shock Trauma in Baltimore (20 minute flight) and Penninsula Regional Medical Center in Salisbury (15 minute flight).
K9 Demonstration
May 15, 2017, 3:00pm
A demonstration of searching a vehicle for drugs and taking on an attacker was given by the K9 handlers. It took place in the parking lot by the tennis courts.
Fire Extinguisher Demonstration
June 7, 2017, 12:30pm
Chief Scott Wheatley of QAC Department of Emergency Services provided Fire Extinguisher Training. The training included: a prepare briefing, short verbal instruction, and a chance for everyone to apply techniques of fire extinguisher applications. The training was conducted at the Maryland Fire and Rescue Institute Upper Eastern Shore Regional Training Academy (prepare Drive, Centreville).
Deployment Exercise
August 5, 2017, 9:30am
George Drake initiated the Telephone Tree with a message to deploy at 9:30am at the clubhouse. The purpose was to check out the telephone tree and to conduct a discussion of what to do in an emergency.
Heimlich Maneuver Clinic
February 27, 2018, 1:00pm, Clubhouse
Choking is the fourth largest cause of accidental death for the elderly. Food is often the culprit. Living alone, and having dentures or difficulty swallowing, can increase risk. If you see someone clutching their throat, coughing, gagging, wheezing or seems ready to pass out, would you know what to do? Please join your SV CERT to welcome Queen Anne's County Emergency Medical Services — they will provide a hands-on demo for what could be a life-saving clinic!
Happy Hour
April 6, 2018, 6:00pm, Clubhouse
Thanks to everyone who helped sponsor the happy hour. It was fun for everyone especially Mary and George Drake who were the guests of honor. A special thanks to Skip and Donna for donating beverages for the Drakes and the QAC EMS guests. Thanks to our volunteer recruiters, we have six residents interested in getting to know more about CERT via the June 6 pot luck dinner.
Pond Cleanup
May 12, 2018, 9:00am, Pond 1

Overly enthusiastic CERT members met at Pond 1 to begin cleaning up the Symphony Village Ponds. I know you have been eagerly awaiting this event 🙂 and want to participate, but even if you don’t want to clean ponds, maybe just stop by for a while and offer encouragement to the rest of us. It’s a great team building exercise!
Thanks to George Drake for providing the following guidance:
  • Bring: work gloves, work shoes, high shoes, or boots (I like them for ankle support, we will be on slopes), one large leaf or garbage bag
  • Wear: heavy shoes or boots if you like, CERT vest if you choose to do so (so casual observers know who is doing it).
  • We will NOT go into the water. I have a 4-pronged"rake - hoe" that I will bring; it can reach out into the water 3-4 feet from land.
  • If folks prefer to not bend over, might put a 2-3 inch finishing nail into the end of a pole to spear with! (no, not the fish!).
  • If the weather is raining, we won't do it. The 10-day forecast looks good at this point.
Participants included Amy Landen, Jay Landen, Debi Wells, Tegan Baumann, Mary Officer, George Drake and John Olson. Several bags of debris were collected from all three ponds.
FEMA National Level Event
May — June 2018
FEMA leads national-level exercises every two years. National Level Exercise (NLE) 2018 will examine the ability of all levels of government, private industry, and nongovernmental organizations to protect against, respond to, and recover from a major MidAtlantic hurricane. The scenario involves a major hurricane that makes landfall near Hampton Roads, Virginia, causing severe damage to residences, businesses, and critical infrastructure throughout the Mid-Atlantic. Hurricanes Harvey, Irma, and Maria last fall reinforced our need to prepare for hurricanes, and NLE 2018 provides a well-timed opportunity to apply lessons from those storms before the 2018 Atlantic hurricane season, which begins on June 1.
NLE Material
FEMA Documents
SV Documents
Pot Luck
June 6, 2018, 4:00pm, Pavilion
CERT members and several people interested in joining CERT enjoyed a pot luck picnic on June 6 at the Clubhouse pavilion. A special thanks goes out to Mary Colling-Officer for organizing the event.
June Update
June 2018
SV CERT Publicity
The June Libretto has a CERT article highlighting our Pot Luck picnic that was a lot of fun. The SV CERT is also highlighted on the QAC web page and there was an article including the SV CERT in the June 14 Shore Update and on their web page.
Ambulance Tour
Don’t forget to stop by the Clubhouse east parking lot for the QAC EMS ambulance tour on Friday, June 22 at 1:30pm.
File of Life
I clarified with HOA management that it IS all right for residents to display a File of Life sticker in their front window.
Ultimate Survival Backpack
You can view a video on the ultimate survival backpack at https://youtu.be/8gxdjH3QjNU. (Note: this is a humorous clip, but it would be great if it worked)
SV CERT Web Pages
Don’t forget the SV CERT members web pages. They are usually updated at least weekly so check back often.
Picture ID
Several members have not sent in their picture for a CERT ID badge. If we are deployed by QAC, these IDs will be used to identify us and to allow entry into restricted areas.
Ambulance Tour
June 22, 2018, 1:30pm, Clubhouse Parking Lot
QAC Emergency Medical Services (EMS)
Assistant Chief Wheatley gave a presentation to Symphony Village about Emergency Medical Services in our county, certifications, tools, his passion for the job, and answered questions. Event was sponsored by the Symphony Village CERT team. For more info click here
Collaboratively with our colleagues in health care, emergency services, and government we will provide the citizens and visitors of Queen Anne’s County a premier community-based emergency medical services system through dedication and our staff’s desire for excellence.
The Emergency Medical Services Division is committed to providing the citizens and visitors of Queen Anne’s County an unparalleled system of emergency medical services delivered through the devotion, compassion, and expertise of our staff.
July-August 2018, Centreville
Queen Anne’s County Department of Emergency Services is proud to present CERT training. Students are taught based on nationally recognized guidelines and the material is adapted to conform to the hazards that could be faced within Queen Anne’s County.
Summer Session Schedule
Dates July: 16, 18, 20, 23, 27, 30
August: 1, 3
Time 6:00 pm to 9:00 pm
Location 110 Vincit Street
Centreville, MD 21617
EOC Tour
August 14, 2018, 1:00 pm
QAC Emergency Operations Center

On Tuesday, August 14, 2018, 17 Symphony Village residents were given a tour of the Queen Anne's County Department of Emergency Services Emergency Operations Center (EOC) and 911 Center.

Thanks to QAC DES Director Scott Haas and Joe Cichocki for presenting the tour

911 Center

The 911 Center handles over 90,000 calls per year. Their systems are compatible and interoperable with all Eastern Shore centers. The current system can locate a caller to within several hundred feet, but an upgraded system scheduled for installation within the year will be able to locate a caller to within a few feet.

  • John Olson
  • Cathy Olson
  • Luann Sackrider
  • Dennis Marchi
  • Kathryn Marchi
  • George Drake
  • Debi Wells
  • Bill Wells
  • Tom Love
  • Dale Butler
  • Linda Butler
  • Bruce Giuriceo
  • Steve Quigley
  • Cindy Bogner
  • Chuck Bogner
  • Barbara Rosdail
  • Sandee Love
Emergency Operations Center

The EOC is a secure facility designated as the hub for emergency response coordination in Queen Anne’s County.

The EOC is activated when the demand on emergency resources requires additional support. Upon activation, the County notifies key personnel from every affected department to respond to the designated EOC. These key personnel from up to 20 organizations are involved in the decision-making process that will enhance delivery of emergency response to all of the citizens.

The recently renovated EOC contains large interchangeable displays, flexible communications interfaces, and wireless control of display functions. As organizations join the EOC, they plug their own phones into the EOC communications hub which has priority over any communications within the County. There is a kitchen and bunkbeds available so that personnel can stay at the EOC for the duration of any emergency.

When the EOC is activated, an Incident Commander (IC) oversees the operation of the center. The IC is selected based on who has the most experience and is most qualified for the particular emergency being handled.

If the EOC is damaged, there is also a mobile capability. In addition, any of the Eastern Shore EOCs can substitute of each other if necessary.

Crime Trends & K9 Demo
October 2, 2018, 3:00pm Clubhouse
Crime Trends & K-9 Demo
Sheriff Hofmann gave a presentation on Opioids and Current Crime Trends along with a K-9 demo at the clubhouse. Representing the Sheriff's office were Sheriff Gary Hofmann, Major Dwayne Boardman, Sergeant Sean Hampton, Deputy First Class Michael Piasecki, and Deputy Peter Sackrider.

Opioids include strong prescription pain relievers, such as oxycodone, hydrocodone, fentanyl, and tramadol. The illegal drug heroin is also an opioid. Heroin and opioid addiction has reached epidemic proportions in this country resulting in rising numbers of fatal overdoses. So far this year in Queen Anne's county there have been 100 overdoses and 13 drug related deaths. At the same time last year there were 68 overdoses and 5 deaths.

Cheap, potent, heroin is flooding across our borders. The most common local sources are in Baltimore, Annapolis, and Middletown, DE. There is no common profile for an opiate user and it affects all walks of life.

Naloxone (trade name NARCAN) is a medication designed to rapidly reverse opioid overdose. It is an opioid antagonist—meaning that it binds to opioid receptors and can reverse and block the effects of other opioids. It can very quickly restore normal respiration to a person whose breathing has slowed or stopped as a result of overdosing with heroin or prescrip-tion opioid pain medications. It is available without a prescription and is carried by all law enforcement personnel in Queen Anne's County. Sheriff Hofmann and most of his officers have experience in "bringing someone back to life" using NARCAN.

K-9 Demonstration
After Sheriff Hofmann's briefing, a demonstration was given by Deputy First Class Michael Piasecki and K-9 Zora. K-9s are used to search for drugs and explosives, locate missing people, find crime scene evidence, and attack people targeted by the police. The demonstration was very in-teresting showing how the K-9 could easily find drugs among several ob-jects. We learned that the animals were paid for with confiscated money from drug dealer arrests so they were free to the tax payer. Also, they are imported from Europe where they receive their basic training so com-mands are given in their native language such as Czech.
CERT Recertification Classes
May 4 & July 6, 2019, Clubhouse Craft Room
Joe Cichocki provided two one-day recertification classes held in the Clubhouse. The following individuals have completed the recertification class:
  • Tegan Baumann
  • Dennis Marchi
  • Kathryn Marchi
  • Cathy Olson
  • John Olson
  • Steve Quigley
  • Eileen Rowley
  • Debi Wells
CERT Social Hour
July 5, 2019, 6:00pm, Clubhouse
The CERT-sponsored Social Hour on July 5 was a success and many thanks go to Zina Lichaa for supplying the wonderful cakes. Thanks also to all the members who helped set up and clean up.
August 20, 2019
Our own 'CERT MAN' Joseph Cichocki graduated from the Federal Emergency Management Agency’s (FEMA) National Emergency Management Basic Academy at the Emergency Management Institute (EMI) on July 19, 2019. In appreciation for the support that Joe has provided to Symphony Village, he was presented with the first ever SV CERT Appreciation Award. It's a trophy with a scale model of our clubhouse.
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