Dear Symphony Village Residents;

We have recently received reports of residents’ mail being misdelivered. We have researched the USPS website for the proper procedure on how to proceed when you have received misdelivered mail, it is as follows:

Reporting / returning misdelivered mail

Despite our best efforts, occasionally mail is misdelivered, or is delivered to an old location for an individual. If you are receiving mail for the previous resident and do not know their address, simply return the mail piece back to the mailstream (by leaving it in a Collection Box or other mail receptacle) with the notation "Not at this address" marked on the envelope.

For misdelivered mail items (such as letters):

• If the mailpiece is delivered to the wrong location:
  • Don't erase or mark over the information, or write any type of endorsement on the mailpiece.
  • Place the item back in the mailbox or hand the item back to your mailperson.

Thank you for your attention.

Symphony Village HOA Management