Greetings Symphony Village Residents,

As you may be aware, the Board of Directors have been conducting video conference calls three (3) times a week. Beginning next week, the week of April 20, 2020, the Board will reduce the number of video conference calls to two (2) a week. In these challenging and unforeseen times, the Board thought it best to stay in communication with the staff and remain informed about miscellaneous operating matters in a similar way they had prior to the COVID-19 pandemic. The Board opted to hold the video conference calls to retain a sense of normalcy while face-to-face discussions are not possible. The weekly video conference calls help to supplement communications regarding the day-to-day operations of the Association. They also help keep the Board up to date on current matters allowing them to more accurately answer questions posed by residents as we all continue to navigate the unusual circumstances in this new time.

Just as no votes are taken during the Board’s working sessions, there are no votes taken on any video conference calls. The sessions are held simply to obtain updates on ongoing projects and maintenance items in lieu of face-to-face contact with staff.

As you may be aware, due to the extenuating circumstances, the Board voted electronically and unanimously approved several time sensitive motions since the March 6, 2020 meeting. As written by Vice President, Pat Fox, in her article in the April Libretto the motions unanimously approved by the Board are as follows:

•  Closure of the Clubhouse Effective 11:00pm on Monday, March 16, 2020 until further notice.
• Suspension of acceptance and review of all non-emergency exterior modification requests until further notice. Emergency requests such as a leaking roof or window may be submitted and will be reviewed by the general manager and the Board of Directors and approved electronically by the Board.
• Transfer of $45,000 from the FVC Bank CD maturing on April 11, 2020 and $75,000 from the Congressional Bank CD maturing on April 21,2020 into a Congressional Bank Money Market account based upon the recommendation of the Budget and Finance Committee. The rate as of March 10 was 1.60% APY. Updated rates will be available at point of maturity.
• Approval of Level Green Landscaping proposal for $1,971 to remove soil/mulch build up (aka volcano shaped mulch) for tree health purposes from 35 common area trees based upon the recommendation of the Landscape and Irrigation Committee.
• Cancel the regularly scheduled May 1, 2020 Symphony Village Board of Directors meeting. The next scheduled meeting is June 5, 2020 assuming the Clubhouse is reopened. Any change will be announced.

Per the appropriate process, any electronic votes unanimously approved by the Board will be announced, ratified and included in the meeting minutes of the next regular Board meeting. The dates of all Board working sessions will also be announced and recorded as per the advice of the Association’s attorney.

Symphony Village staff continues to telecommute as applicable. If you have questions or concerns, please call 410-758-8500 for immediate assistance or email gm@PROTECTED or receptionist@PROTECTED. Calls to the Clubhouse at 410-758-8500 will be routed to a staff member within normal working hours (8:00 a.m. to 4:30 p.m., Monday through Friday). General Manager, Rebecca Cook, and Executive Assistant, Kimberly Cox, continue to perform the essential functions required to facilitate the day to day operations of the Association remotely. Maintenance Technician, Nick Oliver, continues to maintain the Clubhouse daily. Staff is readily available and reachable in all ways other than person to person contact.

Stay safe and healthy.

Thank you for your attention,

Symphony Village HOA Management