Greetings Symphony Village Residents:

Spring brings many things you expect each year. This year the Association expected to begin the 2020 season with a new landscaping contractor, Level Green Landscaping. The COVID-19 pandemic and the effect it continues to have on everyday life and normal operations was not predicted.

As you may be aware, a learning curve is anticipated with the start of any new contract. With the landscaping and irrigation contracts being the largest contracts in Symphony Village, one might expect a few bumps in the road. Smoothing out the bumps can often be the hardest part.

Despite the setbacks due to multiple occurrences of equipment malfunction, unanticipated staffing changes and unanticipated safety requirements resulting in the need for swift operating changes, including but not limited to, obtaining personal protective equipment for crew members, modifying vehicles and mobilization procedures, Level Green Landscaping continues to provide service to their clients.

The first major treatment of the season has been beset with complications and it has taken longer to complete than initially anticipated. Level Green has committed to doing a thorough job and continues to maintain their position on the matter. As a result, Level Green will be reevaluating their approach to upcoming turf treatments which will include more abundant flagging of treated area.

Additional information will be provided as dates become available.

Thank you for your patience and understanding.

Take care,

Symphony Village HOA Management